For Equipment Dealers & Rental Companies

CRM for Equipment Dealers and Rental Companies

Sales Management & CRM for Equipment Dealers

Shorten the sales cycle, improve responsiveness and customer service, and ensure your sales staff never misses an opportunity. e-Emphasys features a Sales module and CRM software that help you take your business to the next level by defining more predictable, reliable and consistent customer interactions. Your marketing, sales and service departments can look forward to improved customer acquisition and retention.

Improve Customer Satisfaction & Retention

The groundbreaking e-360 Mobile Application

Enabling instant access to the customer’s own sales and fleet information, along with instant rental availability, on the go.

On-the-spot access

Equipment configuration and generation of proposals —in real-time and disconnected mode.

Full access in the field

While on site with a customer, your sales staff has full access to all important customer intelligence, equipment configuration, pricing information, equipment availability, trade-in values and much more.

Comprehensive tracking

Track every aspect of equipment life-cycle revenue, cost and contribution, freight, interest and depreciation, utilization, maintenance history, ownership, location, configuration and much more.

Seamless telematics integration

Provides real-time machine hours, GPS position and diagnostic information.

Extensive tools

For reporting and analysis, such as market share and lost/successful equipment sale reporting.

Learn how the e-Emphasys Platform benefits Sales Managers

“Our customer satisfaction with e-Emphasys has definitely increased as we are able to get information. We’re able to get real-time looks at inventories and get answers to our customers when they’re sitting right in front of us in the office.”

–  Jon Shilling, CEO and President, General Equipment & Supplies

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