Parts & Inventory Management

Equipment Dealer Parts and Inventory Management Solution

Life in the parts department is complicated – from shipping and receiving to inventory management and customer service plus a lot of other critical steps in between.

Decisions have to be made quickly with little room for what could be costly miscalculations to customers as well as your dealership.

The right parts and inventory management solution increases parts sales and keeps customers happy and inventory levels low.

e-Emphasys Parts and Inventory Management Software

e-Emphasys ERP streamlines operations within the parts department because it’s tailored to meet your dealership’s needs.

e-Emphasys Parts and Inventory Management software is a complete, robust and fully-integrated solution to manage the entire parts department, including sales, order fulfillment, demand forecasting, planning, shortage handling, purchasing, returns and warehouse operations.

Solution Capabilities and Benefits

e-Emphasys Parts and Inventory Management enables fast customer response and shorter sales cycles, plus it reduces the likelihood of errors and increases overall productivity. These are some of its specific benefits:

Advanced Parts Forecasting & Planning

Optimize inventory and service levels with advanced forecasting and planning based on serviced fleet by region, planned maintenance, parts genealogy, multi-level supply chain relationships, and ordering policies.

Streamlined Over-the-Counter Sales

Advance the quote-to-cash process and close integrations with OEM and after-market supplier systems for fast and accurate pricing, ordering and delivery.

Parts Workflow & Processing

Easily manage parts sales, order fulfillment, and more with seamless, real-time information that flows correctly.

Improved Customer Service

Recommend and source alternative parts in case of shortages and expedite shipping to reduce equipment downtime.

The parts planning tool has been a big game changer for us. Not only with helping us with what to order, but being able to utilize our other locations inventories. This helps us maximize our inventory, frees up dollar, and helps get parts to our customers a little bit quicker as well.

– AJ Westall, Corporate Parts Director, Thermo King West

Want to Learn More?

You can download the e-Emphasys Parts Management data sheet now. No form required.