For Equipment Dealers & Rental Companies

Designed Specifically for Equipment Dealers

e-Emphasys Customer Relationship Management (CRM) helps the dealership sales force manage opportunities and serve customers more effectively, increasing sales and customer satisfaction.

e-Emphasys CRM is based on Microsoft Dynamics, with extensions specific for the Equipment Dealership and Rental sales organizations. It equips the dealership sales force with comprehensive capability for configuration and negotiation of deals.

The e-Emphasys CRM deal sheets support equipment, configuration, warranty terms, equipment trade-in, quotes, order and rental agreements.

With full visibility of equipment inventory, specifications, configurations, images, pricing information, attachments and options, customer credit position and margin information, your sales force is fully armed to serve customers and close deals.

e-Emphasys CRM helps sales personnel manage the complete sales cycle in a structured and proactive manner, keeping track of each meeting, offer and interaction. It supports the sales management with comprehensive management information.

All From One Place

Track the Entire Customer Life-Cycle - All From One Place

Customer contact, fleet, and sales information are all saved in one place

Drive Customer Engagement With In-Depth Customer Insights

Up-to-the-Minute information on segment performance, closing ratios and other important sales and marketing data

From Leads to Opportunities

Pre-built business processes provide a seamless flow of information

Complete Access from Any Device - On-Line or Off-Line

Supports iOS, Android and Windows-based devices

On-Line and Off-Line Access in Microsoft Outlook Client and Mobile Apps

View equipment available to rent or sell directly from your phone

Working with Customers and Closing Deals

Powerful Tools to Drive Sales

Delivers quotes and manages orders, commissions, and sales forecasts

Customizable Deal Sheets

Offer a mechanism for structured needs analysis and configuration of quotes and orders

e-Emphasys Ensures You Never Miss an Opportunity

Automatically schedule follow up activities so your accounts won’t be neglected

Leverages Industry Best Practices for Sustainable Competitive Advantages

Get up-to-the-minute information on segment performance, closing ratios and other important sales and marketing data you need to stay ahead of your competition

“Our customer satisfaction with e-Emphasys has definitely increased as we are able to get information. We’re able to get real-time looks at inventories and get answers to our customers when they’re sitting right in front of us in the office.”

–  Jon Shilling, CEO and President, General Equipment & Supplies

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