e-Emphasys Customer Relationship Management (CRM) helps the dealership sales force manage opportunities and serve customers more effectively, increasing sales and customer satisfaction.
e-Emphasys CRM is based on Microsoft Dynamics, with extensions specific for the Equipment Dealership and Rental sales organizations. It equips the dealership sales force with comprehensive capability for configuration and negotiation of deals.
The e-Emphasys CRM deal sheets support equipment, configuration, warranty terms, equipment trade-in, quotes, order and rental agreements.
With full visibility of equipment inventory, specifications, configurations, images, pricing information, attachments and options, customer credit position and margin information, your sales force is fully armed to serve customers and close deals.
e-Emphasys CRM helps sales personnel manage the complete sales cycle in a structured and proactive manner, keeping track of each meeting, offer and interaction. It supports the sales management with comprehensive management information.