e-Emphasys Service Management enables dealerships and rental firms to optimize customer service, reduce equipment downtime and turn the service department into a profit center.
It helps dealerships to effectively plan, schedule, and manage resources, to improve service processes and customer satisfaction. It offers tightly integrated functionality to automate and optimize end-to-end OEM warranty and claim processes.
e-Emphasys Service Management solution allows companies to leverage the internet and mobile technologies for effective communication that helps receiving and transmitting real-time updates between service supervisors and field mechanics.
