e-Emphasys Warranty Management enables dealerships to create, run, process and track warranty claims through their full lifecycles. Dealers can improve operational efficiency with tracking and monitoring of various warranties (standard, extended, power train, premier, etc.) for your own and customer-owned equipment. Warranty managers are empowered to keep track of the entire life-cycle of warranty claims from the moment a claim is opened by the service department, to filing it to the OEM, and finally approval or denial of the claim.
Maintain your complete claims history with submitted amounts to OEMs, amounts recovered from OEMs, and amounts denied. The clear visibility of each claim in its processing cycle through various claim status indicators makes warranty management for your organization easy, efficient and effective.
