CUSTOMER PORTALS SOFTWARE
For Equipment Dealers & Rental Companies

PROVIDE YOUR CUSTOMERS WITH
Complete Self Service eCommerce Capabilities

  • See owned equipment
  • See current location of the equipment
  • Review warranty details
  • Find meter readings
  • Display quotes / orders
  • Create service requests
  • Receive preventive maintenance alerts

All without taking precious time away from your customer service team.

RENTAL PORTAL
From the Rental Portal Your Customers Can:
  • Manage rentals
  • Track rental locations
  • Review insurance details
  • See meter readings
  • Review open quotes / orders
  • Create service requests
  • Receive maintenance alerts
“e-Emphasys Is allowing Linder to meet our goal of exceeding our customer’s expectations. Working with e-Emphasys we are confident of that and much more.”

– John Coughlin, President, Linder Equipment

SERVICE PORTAL
With Services Portal, Your Customers Can View, Track and Manage:
  • Quotes and orders
  • Service requests/calls
  • Status update and monitoring
PARTS PORTAL
From the Parts Portal Your Customers Have the Ability to:
  • Use comprehensive search and sort functions
  • Display part details such as price, discount, and proximity-based warehouse availability, alternate parts etc.
  • Review parts from frequently ordered list and order history
  • Payment gateway integration with shopping cart
  • Leverage multiple order types
  • Shop from OEM parts catalog
  • Track backorders
  • Review frequently ordered list, order history, invoice history
  • Smartphone enabled responsive web app
  • Manage freight
  • B2B integration of purchase order to sales order, order confirmation and invoicing

All these features are available through a smart-phone enabled responsive web app.

FINANCE PORTAL
With the Finance Portal, Your Representatives Can:
  • View customer details
  • Manage department-wide invoicing
  • Online invoice payment with secure payment gateways
WANT TO LEARN MORE?
Download the e-Emphasys ePortal Datasheet!
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