e-Emphasys Service Management enables dealerships and rental firms to optimize customer service, reduce equipment downtime and increase the efficiency of your service department.
It helps dealerships to effectively plan, schedule, and manage resources, to improve service processes and customer satisfaction. It offers tightly integrated functionality to automate and optimize end-to-end OEM warranty and claim processes.
e-Emphasys Service Management solution allows companies to leverage the internet and mobile technologies for effective communication that helps receiving and transmitting real-time updates between service supervisors and field mechanics.
- A summary of the service management capabilities and features of e-Emphasys ERP
- Detailed features list
- See how our service management tools address the major pain points of your equipment business
- Benefits seen by our customers