Kimball Equipment Customer Success Story
Increase Visibility and Improve Your Bottom Line with e-Emphasys Dealer Management Solutions
Founded in 1946, Kimball Equipment Company is a leading supplier of new and used aggregate equipment. Headquartered in Salt Lake City, Utah, Kimball has 9 locations across California, Nevada, Utah, Arizona, and Idaho.
With their previous system, Kimball struggled with inventory inaccuracy; their previous system failed to remove inventory after it had been sold at times. As a result, Kimball was looking for a new partner – one with the visibility and efficiency they desired. It was important to them to find a complete solution with strengths in every facet and equipped with a robust service feature.
Cowin Equipment Company also has a very large and diverse rental fleet, and is recognized by RER magazine as one of the top 60 rental companies in North America. At all locations, Cowin continues to promote its “hybrid” strategy of equal emphasis on sales and rental, combined with a total commitment to product support. We feel that this “hybrid” strategy is the ultimate in customer responsiveness! Whether a customer wants to rent, buy, or rent with an option to purchase, Cowin is utterly flexible and receptive to those needs.
Kimball Equipment Company
Headquartered: Salt Lake City, Utah, US
Locations: 9 locations in 5 US states
OEMs: Terex MPS, Cedarapids, Finlay, Simplicity, Powerscreen, Superior, and more
“e-Emphasys has changed the way we do business in a number of ways” John Kimball, CEO, said. “I use the BI dashboard from e-Emphasys every day and it’s a refreshing change from the past where I would generally ask, once or twice a month, how things were going. Now, one of the first things I do when I wake up in the morning, is look at my phone and see what we billed the previous day”.
Visibility was one of the most crucial features to Kimball. Materials Manager, Doug Earl, explained that the e-Emphasys platform has allowed Kimball to stay on top of projects and become more in tune with jobs in progress improving customer satisfaction. “We are able to follow up on our orders better,” added Case Sealey, Kimball’s Parts & Purchasing Manager, “We can see all the orders for our customers, and we can answer their questions quicker”.
With e-Emphasys, Kimball was able to streamline their financials and reporting. Lyle Ellis, Controller, explained, “At a click of the button, the information is there,” which has allowed them to generate information and get it out to decision makers faster. “We have seen a significant reduction in the time required to generate financials” John Kimball said. He added, “And a lot of that, I think, is because e-Emphasys is designed to get a lot of things right up front”.
I use the BI dashboard from e-Emphasys every day and it’s a refreshing change from the past where I would generally ask, once or twice a month, how things were going. Now, one of the first things I do when I wake up in the morning, is look at my phone and see what we billed the previous day.
- John Kimball, CEO, Kimball Equipment Company
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