Update Information in Real-Time
Shorten the Call-to-Cash Cycle
e-Emphasys Field Service provides technicians the information they need, directly on their mobile device, including:
Improve the Customer Experience & Increase the Efficiency of your Service Department
eServiceTech fulfills the needs of today’s business for accurate and efficient labor management solutions.
Our mobile service app enables dealerships and rental firms to optimize service efficiency by automating the management, collection, and distribution of employee/technician hours through an easy-to use, touch-screen application.
REAL-TIME REPORTING AND DATA
Available Wherever the Job Takes You
- Customer details
- Job site information
- Equipment configuration
- Service history
- Applicable warranties
MAXIMIZE TECHNICIAN PRODUCTIVITY
Spend More Time Making Repairs, Not Doing Paperwork
“Pre e-Emphasys, our technicians were spending hours and hours on their paperwork every day. Post e-Emphasys, they’re spending approximately 15 to 30 minutes a day getting all their paperwork done.”
– Steve Stafki, VP of Service at General Equipment & Supplies
MORE CUSTOMER BENEFITS
Increase in Service Revenue
Increase in Billable Service Tech Time
Reduction in Service Administration Costs
GUIDE
Learn more about the benefits our integrated dealer management platform
CUSTOMER CASE STUDY
See what our customers have to say about the benefits of our dealer management platform
RELATED ROLE
See what benefits service managers and service departments see with e-Emphasys