The heavy equipment industry has seen recent trends towards consolidation. Across industries, businesses are achieving successful M&A with the utilization of digital transformation platforms. In a recent customer survey, feedback shows that approximately 70% of e-Emphasys customers have grown their number of locations through M&A since going live on the platform.
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With the current supply shortages reducing the inventories of new equipment, equipment dealers are finding that used equipment is currently the best alternative. We have put together some strategies and best practices to help you optimize your used equipment sales process to reach new customers and re-engage with prior customers.
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The past several years have seen major disruptions to supply chains across the globe. The Heavy Truck industry has been no exception due to the impact of lack of OEM inventory, inflation, lack of skilled labor, and more. Technology cannot make up for all of these shortages, but it can help your dealership to manage proactively in times of uncertainty. You need industry partners that can help you respond to these trends and compete for sales, rentals, and leases, while strengthening your business. e-Emphasys Dealer Management System is a modern end-to-end, digital transformation platform designed for the heavy equipment and trucking industry.
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The e-Emphasys team based in the Cary, NC headquarters kicked off summer 2022 with a trip to the Durham Bulls Athletic Park. We enjoyed spending time with our team-members and their spouses and partners as the Bulls took on the Gwinnet Stripers on Friday, May 13. Everyone had fun reuniting over hot dogs and kettle corn in person with coworkers after two years of working from home, and the home team won! We are proud to host events like these for our teams as we promote our culture of respect, teamwork, and fulfillment at e-Emphasys. We look forward to future events with our team!
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Mobile Service technicians across the industry are constantly on the move, traveling to job sites to meet the needs of your customer base. We know your technicians are incredibly busy keeping track of job details, where their calls are located, how to get there, and the time in between. Rarely do they have time to keep notes of the calls or updates to equipment during or in between the service calls, meaning they must wait to get back to the office to document the information and send invoices.
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Every business is searching for ways to be more efficient, whether that’s through cutting costs, streamlining process, or other areas. Many of our clients have seen efficiencies across their equipment dealership operations. In today’s blog post, we are focusing on some areas where customers have reporting time saving after implementing e-Emphasys.
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Throughout the equipment distribution industry, the deficit of skilled technicians is commonly listed as the biggest threat to the industry. This is support by recent survey data, with 95% of AED members agreeing that there is a skills gap in the industry, and 89% reporting a shortage of workers in their company. There are more open technical jobs available in the industry than there are people qualified to fill them.
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With global supply chain issues, it is now more important than ever to employ streamlined supplier management practices. Using e-Emphasys Supplier Management will help you streamline the buying process, optimize your vendor relationships and improve your bottom line. Our solution offers you end-to-end support throughout the purchase cycle with real-time integration into the financial modules.
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Built on modern, cutting-edge technology, Rental Management Software provides the functionality to streamline rental operations and improve profitability.
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Thank you so much to Associated Equipment Dealers for another great AED Summit! We were proud to sponsor the event and exhibit our platform at CONDEX.
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