e-EMPHASYS WEBINAR SERIES:
Future-Proof your Service Department 2021
When: Wednesday, April 21, 2021 at 2:00PM EDT
How Long: 45 minutes
Where: Right from your computer
Join us for a free webinar to learn how e-Emphasys is helping dealerships and rental companies improve the efficiency of their service departments. Our state-of-the art cloud solutions are available on any device, making it safe and easy for your employees to access from anywhere. Learn how e-Emphasys has helped dealers create virtually paperless Service departments, increase technician efficiency and billable time, and improve margins.
Highlights
- Benefits of our Cloud solutions relating to business continuity, security and increasing the efficiency of your workforce in the office, in the field, or at home
- Features like proactive alerts/user dashboards and real-time reporting to ensure you stay on top of strategic initiatives
- Automation of processes across departments increases efficiency, improves customer satisfaction and helps you to adhere to the ‘new normal’ in regards to social distancing and paperless transactions
- Examples on ways dealerships can take leverage potential slowdowns to improve business processes by modernizing their dealership technology
- How e-Emphasys has reduced time spent doing paperwork for technicians, increased billable tech time, reduced WIP and administration costs, and improved service margins
- A high-level demo of e-Emphasys ERP’s Field Service Capabilities, including our eScheduler and eServiceTech applications
- A demo of our cutting edge eVA Artificial Intelligence Solution. eVA helps to increase first-time fix ration, technician efficiency and creates a Service Knowledge Base with the industry’s first practical application of Artificial Intelligence
“I would say our revenue, particularly in service, has increased 30% this year. One of the areas that has helped us tremendously is the eServiceTech. Being able to manage that day-by-day without paper has improved that process greatly.”
– Brian Loderhose, VP Product Support, Van Keppel Equipment
“Pre e-Emphasys, our technicians were spending hours and hours on their paperwork every day. Post e-Emphasys, they’re spending approximately 15 to 30 minutes a day getting all their paperwork done.”
– Steve Stafki, VP of Service, General Equipment and Supplies
REGISTER FOR THE WEBINAR
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