Business Consultant

Duties: Design, configuration and implementation of software programs Baan ERP software program by understanding the business practices of the customers. Preparation of Functional/Technical designs and realization. Implementation of Baan Logistics module. Prepare Functional Design documents. Develop Baan ERP product roadmaps and plan on deliverables. Manage solution delivery and change control. Understand business requirements, map process…

Customer Support Manager

Position Overview: This role will be responsible for overseeing the Company’s functional, product level support. The role will manage a small staff of support consultants but will also be hands on as we continue to build out a support function in North America headquarters. This role will be responsible for ensuring that our customers reaching…

Customer Support Consultant

Position Overview: This role will be responsible for delivering the Company’s functional, product level support. The role will be a part of a small staff of support consultants at our North America headquarters. This role will be responsible for ensuring that our customers reaching out for support receive nothing but the most positive of experiences.…