Strengthening Your Heavy Truck Dealership

The past several years have seen major disruptions to supply chains across the globe. The Heavy Truck industry has been no exception due to the impact of lack of OEM inventory, inflation, lack of skilled labor, and more. Technology cannot make up for all of these shortages, but it can help your dealership to manage proactively in times of uncertainty. You need industry partners that can help you respond to these trends and compete for sales, rentals, and leases, while strengthening your business. e-Emphasys Dealer Management System is a modern end-to-end, digital transformation platform designed for the heavy equipment and trucking industry.

You need access to your business intelligence data to compete efficiently in the current marketplace. e-Emphasys Business Intelligence (BI) helps in making effective decisions, by providing access to the right information at the right time. It provides exposure of what is happening within your organization by presenting complete and up-to-date information in exactly the form you need, highlighting exceptions and enabling you to drill down to the details and quickly diagnose cause and effect.

Our platform includes a robust CRM platform to manage and retain your existing and new customer relationships. Any CRM is better than no CRM, however, utilizing an industry-specific CRM will be much more user friendly. Our eCRM platform is designed for the industry, including a section for lease-specific customer deals. Our quoting tool supports warranty terms, rental agreements, trade ins and more. It is designed to save your sales team time and win more business.

You need an opportunity for your customers to purchase or lease trucks, schedule services, and order parts online. As businesses continue to rely on the convenience of the internet, this could be a reason why a prospect might choose a competitor that offers this convenience if your dealership does not. With our e-Emphasys ePortal your customers can access the leasing/rental, sales, service, and parts sides of your business to place orders and view invoices, saving your back office time. They can see their order history too, eliminating the need to dig through past records to find out what worked in the past. On these efficiencies, our customer, Scott Nelson, VP of Finance & Corporate Controller at Nuss Truck & Equipment “Going with e-Emphasys will help speed up and automate our processing systems, achieve a paperless office, and provide our customers a leading-edge payment and approval system.”

e-Emphasys provides a Leasing Platform that tracks your data and KPI’s in real-time. You can track your trucks usage, reserve them for specific customers, view utilization information, financial information and more. You can search the calendar of leases and rentals to organize contracts and keep your leasing department organized.

You need a seamless customer experience facilitated by our real-time finance and accounting software. It connects to your entire business, including sales, leasing, service and parts departments. It facilitates invoicing, cash collection, fixed asset management, budgeting, and financial reporting. Additionally, it meets global GAAP standards.

e-Emphasys has satisfied customers with strong businesses around the globe, including Bradley Nuss, CEO of Nuss Truck and Equipment. On his choice of e-Emphasys, he states that “We need to keep up with the speed of our customers, our vendors, and the markets that we serve.  To do this, we need to give our team the very best tools possible, which is why we choose e-Emphasys as our new ERP provider.  e-Emphasys has a proven track record of helping their customers achieve success, which will ensure our ability to provide the very best service to our customers.” To read more about efficiencies and ROI realized by our customers, check out or customer success stories.