How to Get the Most out of Your Equipment Rental Software:
For the Rental Equipment Dealer
Does your equipment rental dealership utilize rental equipment software? Have you been able to get the most out of your equipment rental software? When planning out a Digital Transformation strategy for your Rental department, it is crucial to partner with a provider who understands the dynamic, fast-paced nature of the industry, and the technology solutions required to succeed. In this blog, we break down some of the features of our equipment rental software so you can identify potential efficiency gains in your own operations.
The Equipment Tracking/Availability and Inventory Management capabilities of the e-Emphasys Rental Management Platform include fleet-inventory look-ups with complete visibility of models/ configurations across branches, detailed tracking of rental status and fleet availability, and tracking of multiple meter readings. As soon as a piece of equipment comes back on the yard, you can see it in the system and get it to the next customer efficiently. Senior Rental Manager at Alta Equipment, Lori Brandon, has seen these benefits “There’s no longer a delay in seeing if a truck is on rent, going on rent, in service or returned. It updates instantly which again allows us to quickly turn our fleet around and use it for the next customer that’s requesting it. Time spent doing paperwork is a huge improvement with the e-Emphasys system.”
Our Equipment Booking and Reservation enables customer rental inquiry tracking, along with price simulation for rate structuring. This promotes an efficient administration of the rental process from quotation to invoicing and collection. With the addition of the customer e-Portal, the customer can see and manage their invoices within the system, saving your back-office time.
e-Emphasys’ Fleet Management and Scheduling features include detailed tracking of rental status and fleet availability, tracking of multiple meter readings, inspections and inspection result auditing, and equipment configuration management inspection, maintenance, transfer, and hauling. With these features you can schedule preventative services and inspections to your rental equipment, reducing downtime.
The integrated CRM capabilities of e-Emphasys Rental Management include customer rental inquiry tracking, analysis of customer business history, and an effective offline mode that syncs with the internet when re-connected. This helps your sales team to stay organized and to keep track of rental opportunities. With e-Emphasys, our customers have reported a 20% reduction in business process time.
The integrated accounting features include flexible rental invoicing with auto calculation of invoice amounts, including off-rent periods, as well as rent-to-rent, rent-to-sell, and lease contracts. An additional benefit is the elimination of paper with integrated document management. From a financial standpoint, our customers have reported a 72% revenue growth in the first year of using e-Emphasys, and a 15% improvement in their cash conversion cycle.
Some Reporting and Analytics features include the complete fleet visibility across branches, full-service, real-time data for each piece of equipment, down to the serial number. All of your data is in the system, in one place, eliminating the silos of information created by scattering information across multiple systems or filing cabinets. Having access to this real-time data is going to help you drill down to your top KPI’s, improving the health of your rental department and your business overall. Regarding our rental analytics, Jamie Cowin, of Cowin Equipment says “It was very important to me to improve the analytics and understanding of everything we were doing rental wise. Among our choices for software, e-Emphasys stood out as best analytics. e-Emphasys was the consensus choice among our team.”
If you’re using a rental management platform such as the one offered by e-Emphasys, there are regular updates made to the system. Have you made all of the necessary updates? Who in your dealership is being notified of new features and how are they notifying the rest of the organization? Who will ensure that the new features are utilized?
Systems such as e-Emphasys are fully enabled for real-time notifications. Are you using them to their full potential? Are there events you are missing that could be mitigated with notifications? Are you receiving too many notifications? What are the most important events for you to be notified about in real time?
The e-Emphasys Dealer Management System is a user-friendly application for your entire organization. To see it in action, schedule a demo today.